Whether you are a woman in need or a community member with a question, we would love to hear from you.

"I am leaving with a whole new positive outlook on life."

Help Line:

If you or someone you know needs help…

Phone: (250) 763-1040



PLEASE NOTE: The shelter location is confidential information for those who do not require our help. As such, we do NOT post the location address online. If you need access to the shelter, please call our 24 Hour Help Line above and a member of our team will be able to assist you.

If you want to donate items or shop at our Thrift Store...

Location: #6-368 Industrial Ave., Kelowna, B.C. V1Y 1Z4

Hours: Monday-Saturday, 10:00AM - 4:30PM.

Closed Sundays and statutory holidays.

Donation Drop-off Days: Mondays, Wednesdays, and Fridays. 10.00AM - 2.00PM

Important Note: Please only drop off donations on the designated drop-off days and times! If you are unsure as to whether we can accept a particular item, please phone us directly at: 250-762-8561

Thrift Store:

General Administration: 


For general administrative enquiries…

Phone: (778) 478-7774


Mailing Address:

Kelowna Women's Shelter

P.O. Box 20193 RPO Towne Centre

Kelowna, BC

V1Y 9H2

Charitable Registration Number:


Allison Mclauchlan

Executive Director

(778) 478-7774 x.203 

Connie Marchal

Manager of Programs and Services 

(778) 478-7774 x.202 

Ester Pike

Development Manager

(778) 478-7774 x.204